Frequently Asked Questions
Why is my AC leaking water?
An air conditioner that’s leaking water likely has a clogged condensate drain line, but there could be other possible causes. Additional reasons may include a dirty air filter, rusted drain pan, frozen evaporator coils, broken condensate pump, faulty drain line, low refrigerant levels, or improper installation.
You can check these common problem areas for any leaks, debris, clogs, or physical damage, but we suggest scheduling a service with an HVAC professional to pinpoint the problem and provide a repair recommendation.
Should I repair or replace my AC?
A common question from homeowners is whether to repair or replace air conditioning units, but the answer depends on different factors such as the age of the system, the repair costs, and the severity of the problem.
You should consider repairs if:
- Your AC is relatively new (under 10 years old).
- Repairs are minor, such as a leaking line/connection, a clogged filter, or a faulty thermostat.
- The repair costs are low compared to replacement.
You should consider replacement or new installation if:
- Your AC is older and nearing the end of its lifespan (over 10 to 12 years old).
- Repair costs are high and exceed 50% of the replacement value of a new system.
- You have a serious repair problem, such as a failing air compressor or leaking refrigerant.
- There are potential safety hazards such as CO2 poisoning or a fire hazard.
If your AC is old, inefficient, or unreliable, it may be time to consider a replacement instead of dumping money into frequent repairs.
As a general rule, HVAC industry experts recommend the $5,000 rule: Take the age of your AC and multiply it by the cost of any repair. If that number is higher than $5,000, a replacement is a better financial decision.
How long do air conditioners last?
Although AC makes and models can vary, the average AC lasts for about 10 to 12 years. If properly maintained and cared for, it can last a little longer.
Several other factors can affect an air conditioner’s lifespan, including the type of AC unit, how often it’s used, the climate, proper unit installation, and your home’s insulation.
How long does AC maintenance take?
An AC tune-up normally takes between one and two hours and includes a thorough inspection, cleaning, and calibration to ensure it’s operating at its best. We also provide a full inspection report along with recommendations for any possible repair opportunities before smaller issues become more costly problems.
When is the best time for AC maintenance?
We recommend scheduling your air conditioning maintenance in the spring. With a tune-up and system check in the spring, you can rest assured that your AC is ready for consistent use and optimal performance over the hot summer. By scheduling routine AC maintenance before summer, you can also help prevent emergency breakdowns, maximize energy efficiency, and avoid high service call demands during hot weather.
Industry experts suggest scheduling biannual AC maintenance checks, usually in the spring and fall, to ensure your HVAC system is working properly all year.
What are the most common AC repairs?
Thanks to the Knoxville area’s hot and humid summers, ACs and cooling systems often need repairs for general wear and tear. The most common reasons include clogged air filters, capacitor failure, refrigerant leaks, frozen evaporator coils, compressor problems, old blower motors, electrical issues, and clogged condensate drain lines.
If you have questions about your AC problems or what repairs are needed, schedule a service with a certified plumbing professional. For emergency repairs or same-day service, contact us for quick, expert AC repairs.